Cookies Policy

What cookies are and how they work

Cookies are small text files or similar data files that can be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to remember certain information about your device or activity. Some cookies are stored only for the duration of your browsing session, while others may remain on your device for a longer period or until they are deleted.

On this page

Cookies can be set by the website you are visiting. These are commonly called first-party cookies. They may also be set by another service that supports website functions, analytics, security, advertising or other features. These are commonly called third-party cookies. Similar technologies can include pixels, tags, local storage and device identifiers. For simplicity, this policy refers to all of these technologies as cookies unless a distinction is needed.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with information you provide when creating or using an account, completing verification, contacting support or using other website services. Where this happens, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Some cookies are necessary for the website to operate correctly and cannot be switched off through ordinary preference tools. Other cookies are optional and may be used only if you allow them. Where consent is required, we will provide an appropriate notice or preference tool so that you can make a choice.

Why cookies may be used

Strictly necessary cookies

These cookies support core website functions. They may help maintain a secure session, keep you signed in while you move between pages, remember information entered into a form, protect against suspicious activity and support account or transaction processes. Without these cookies, some parts of the website may not work properly or may not be available.

Security and compliance cookies

Cookies and similar technologies may be used to help identify unusual activity, prevent abuse, reduce fraud and protect the website, our players and our services. They may also assist with access controls, account protection, age and identity checks, responsible gambling processes or other compliance-related activities. The use of these technologies does not replace any required verification or other legal process.

Functional and preference cookies

These cookies can remember choices you make, such as language, display settings, selected region or other preferences. They may make the website easier to use by reducing the need to enter the same information repeatedly. If you block these cookies, the website may still be available, but some preferences may not be remembered.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website, including which pages are viewed, how users move through the site and whether certain pages or features perform as expected. This information may be used to identify errors, improve navigation, monitor performance and make the website more useful. Analytics information is generally reviewed in aggregated or pseudonymous form where practical.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and show information that may be more appropriate to your interests. These cookies may be placed by us or by service providers working on our behalf. Marketing preferences can normally be changed through the cookie preference tool or your browser settings.

Third-party services and information sharing

Some website functions may be provided with assistance from third-party suppliers. These suppliers may use cookies or similar technologies to provide hosting, security, analytics, payment support, identity services, customer assistance, communications, fraud prevention or other technical services. A supplier may receive information from your device or browser when its service is active on the website.

Third parties may collect information such as an online identifier, device type, browser details, approximate location, pages viewed, referral information, dates and times of activity and interactions with website features. The information collected will depend on the service and how it is configured. We do not intend this policy to create a complete list of every provider that may be used, as services and technical arrangements can change.

Third-party services may have their own privacy and cookie policies. We encourage you to review those policies where relevant. Information may be processed in Australia or another country by a supplier, depending on the service used and the applicable arrangements. Any handling of personal information remains subject to the safeguards, obligations and rights described in our Privacy Policy and applicable law.

We do not use cookies to avoid responsible gambling requirements or to bypass account, identity, security or legal controls. Cookie information may be considered alongside other information where necessary to maintain the integrity of the website, protect users, investigate suspected misuse or meet regulatory and legal obligations.

Managing cookies and policy changes

Your cookie choices

When the website provides a cookie banner or preference centre, you can use it to accept optional cookies, reject optional cookies or select particular categories. Your choices may apply only to the browser or device used to make the selection. If you use another device, clear your browser data or use a different browser, you may need to set your preferences again.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from selected websites. The method differs between browsers and devices, so you should check the relevant help settings for instructions. Blocking or deleting cookies may affect sign-in, security checks, account features, preferences and the general operation of the website.

Do Not Track and similar signals

Some browsers and devices offer settings intended to limit tracking or send a preference signal. Browser support for these signals is not consistent, and the website may not respond to every setting in the same way. You can use the available cookie controls and browser settings to manage optional cookies.

Information about children

The website is intended for people who meet the applicable age and eligibility requirements for online gambling services. We do not knowingly use cookies to collect information from children for gambling or marketing purposes. If you believe a child has provided information or accessed the website inappropriately, use the support or privacy contact channel made available on the website.

Updates to this policy

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be made available on this page, and the effective date may be shown where appropriate. You should review this page from time to time so you understand how cookies and similar technologies may be used.

If you have a question about cookies, privacy or your preferences, please use the contact or privacy options made available through the website. For information about the broader collection, use, disclosure and protection of personal information, please refer to the Mk Gaming Casino Privacy Policy.

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