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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Mk Gaming Casino. Please read them carefully before creating an account, depositing funds or participating in any games. By using the website or related services, you acknowledge that you have read, understood and agreed to these terms.
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1. General terms and acceptance
These Terms & Conditions form an agreement between you and Mk Gaming Casino in relation to your use of the website, account services, games, promotions and any other services made available through the platform. They apply whether you browse the website, register an account, deposit money, withdraw funds or participate in gaming activities.
On this page
By accessing or using the website, you confirm that you have the legal capacity to enter into this agreement and that you will comply with these terms, applicable laws and any instructions displayed on the website. If you do not agree with any part of these terms, you must not use the website or its services.
Additional rules may apply to particular games, promotions, payment methods or services. These rules will be displayed or made available before you use the relevant feature. Where additional rules apply, they should be read together with these Terms & Conditions. If there is an inconsistency, the specific rules may apply to the relevant game, promotion or service to the extent permitted by law.
You are responsible for reading the current version of these terms before using the website. Mk Gaming Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to services, security needs or operational matters. The updated version will apply from the date it is published or otherwise notified to you.
If a change materially affects your rights or obligations, reasonable notice may be provided where required. Your continued use of the website after updated terms become effective will generally be treated as acceptance of the changes. If you do not accept an updated term, you must stop using the affected services and may close your account in accordance with the applicable process.
Website use
You must use the website only for lawful purposes and in accordance with these terms. You must not interfere with the operation or security of the website, attempt to gain unauthorised access, introduce malicious software, use automated tools without permission or do anything that could damage the platform or affect other users.
- You must provide information that is accurate, complete and kept up to date.
- You must not use the website for fraud, money laundering, unlawful conduct or any other prohibited purpose.
- You must not copy, reproduce, modify, distribute or commercially exploit website content without permission.
- You must not use another person’s account or allow another person to use your account.
- You must follow all reasonable security, verification and account management instructions.
2. Accounts, eligibility and verification
To access certain services, you may need to create a personal account. You may only create and use an account for yourself. Duplicate accounts, accounts created using false information and accounts operated for another person may be restricted, suspended or closed.
You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. You must not access or use the services if online gambling is prohibited for you, if you are located in a jurisdiction where the services are unavailable, or if you are subject to a gambling restriction or exclusion that prevents participation.
You are responsible for keeping your username, password and other account information confidential. Any activity carried out through your account may be treated as activity authorised by you unless you notify Mk Gaming Casino promptly that your account may have been compromised. You should use a strong password, avoid sharing login details and log out when using a shared or public device.
Mk Gaming Casino may ask you to provide information or documents to confirm your identity, age, location, payment ownership or source of funds. Verification checks may be required before certain services can be used, including deposits, withdrawals or continued account access. You must provide information that is genuine, current and suitable for the requested verification.
If requested information is not provided, cannot be verified or appears inconsistent, access to some or all services may be delayed, limited or suspended. Where appropriate, information may be checked using external verification, fraud prevention or compliance providers, subject to applicable privacy requirements.
Account closure and restrictions
You may request closure of your account at any time through the available account or support channels. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, unlawful conduct, disputes or compliance checks.
Mk Gaming Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, legal, regulatory, responsible gambling, fraud prevention or operational reasons. Action may also be taken where these terms are breached, account information is inaccurate, or activity appears irregular. Any remaining balance will be handled in accordance with applicable law and the circumstances of the account.
3. Deposits, withdrawals and gaming activity
You may use only payment methods that are available through the website and permitted for your account. A payment method must generally be held in your name or be otherwise authorised for your use. You must not use a payment method belonging to another person without the required permission and supporting information.
Before making a deposit, you should check the transaction details, any applicable processing information and any account limits shown on the website. You are responsible for ensuring that your deposits are affordable and that your chosen payment method can be used for gambling transactions. Mk Gaming Casino is not responsible for fees charged by banks, card issuers, payment providers or other third parties.
Funds credited to your account are intended for lawful gaming use and must not be used for prohibited financial activity. Deposits may be subject to checks, including checks relating to payment ownership, identity and source of funds. A transaction may be delayed, declined or reversed where required by a payment provider, security process or applicable law.
Withdrawal requests may be subject to account verification, payment checks and any applicable game or transaction rules displayed on the website. Withdrawals will generally be returned using an appropriate payment method connected with the account, although another method may be used where required by operational, legal or security considerations. Processing times can vary because of verification, banking systems and third-party providers.
You should check all game information before placing a bet or participating in a game. Once a transaction or game entry has been accepted, it may not be cancelled except where the relevant rules, a technical issue or applicable law provides otherwise. Records held by the platform may be used to determine the status of transactions, subject to your legal rights.
Promotions and errors
Promotions, bonuses, rewards and other offers may be subject to separate promotional terms. Those terms may include eligibility requirements, expiry conditions, wagering or use requirements, restrictions on games or payment methods, and rules about withdrawals. You should review the full terms of an offer before accepting or using it.
If a technical, human or system error results in an incorrect balance, payment, game result, promotion or other credit, Mk Gaming Casino may correct the error and may cancel or adjust the affected transaction to the extent permitted by law. You must not knowingly take advantage of an obvious error and should report suspected errors through the available support channels.
4. Responsible gambling, privacy and legal matters
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. You should only gamble with money you can afford to lose and should set personal limits on your time and spending. Do not gamble when distressed, under the influence of alcohol or drugs, or when gambling is affecting your work, relationships, finances or wellbeing.
Tools and support options may be available to help you manage your gambling. These may include deposit limits, loss or spending controls, session reminders, time limits, account breaks and self-exclusion. The availability and operation of these tools may depend on the service and the requirements that apply to your account. You should review the responsible gambling information on the website before playing.
If you believe gambling is becoming difficult to control, stop playing and seek independent support. You may also request account restrictions or closure through the available channels. Mk Gaming Casino may apply additional safeguards or contact you about your activity where this is considered appropriate for responsible gambling or compliance purposes.
Privacy and communications
Personal information is collected, used, stored and disclosed in accordance with the Mk Gaming Casino Privacy Policy and applicable privacy law. Information may be used to provide services, process transactions, verify identity, prevent fraud, maintain security, meet legal obligations and communicate with you about your account.
You are responsible for ensuring that the contact and account information you provide remains accurate. You may receive service messages about your account, transactions, security or changes to the website. Marketing communications may be managed through the available preferences or unsubscribe options, subject to legal and operational requirements.
Intellectual property and availability
The website, branding, software, text, graphics, designs and other materials are owned by or used with permission by the relevant rights holders. Subject to these terms, you receive a limited, personal and non-transferable permission to access the website for its intended purpose. No ownership rights are transferred to you.
The website and services may be changed, interrupted, suspended or withdrawn from time to time for maintenance, security, technical, legal or operational reasons. While reasonable care may be taken to keep information accurate and services available, uninterrupted access and error-free operation cannot be guaranteed.
Complaints, liability and governing law
If you have a question, concern or complaint, you should first use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You should not send passwords or unnecessary sensitive information when making a complaint.
Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law or other applicable law. To the extent permitted by law, Mk Gaming Casino is not responsible for losses caused by your breach of these terms, misuse of the website, unauthorised access resulting from your failure to protect account details, or events outside reasonable control.
These terms are intended to be read consistently with the laws and regulatory requirements that apply to the services and to you. Any provision that is invalid or unenforceable will be read down or removed to the minimum extent necessary, while the remaining provisions will continue to operate. Your statutory rights are not affected by these terms.
